Floods4Less is proud to offer its services in the native tongue of those who speak English, Spanish, Hebrew, Punjab and Arabic. The only company within the disaster restoration space that can make such an offer, Floods4Less uses this unique and competitive advantage to accommodate its clients in ways they can’t find elsewhere.
“Toronto is known worldwide for its multiculturalism,” says Frank Clarke, CEO of Floods4Less. “Our multicultural team both respects and reflects the dynamic of our city, bringing diverse backgrounds and skillsets to the table.”
When homeowners endure a major disaster such as a flood or fire, they must file a claim. Needless to say, this process is unpleasant, overwhelming and extensive in the best of times. It’s a difficult, highly emotional procedure not to mention the fact that dealing with disaster restoration and insurance companies in your second language only makes matters worse. Here’s where Floods4Less has recognized and responded to an essential demand in the industry.
By offering its services in five of the most spoken languages throughout Toronto and the GTA, Floods4Less is able to provide a much-needed sense of comfort to policyholders.
“At Floods4Less, we’re interested in doing anything and everything we can to ease the burden on our customers,” explains Clarke. “By working with them in the language they’re most comfortable, not only are we able to establish a relaxed and trustworthy atmosphere, but the claims process is also expedited and simplified as a result.”
Floods4Less’ multilingual abilities also work wonders on the insurance side of the equation too, since companies often employ agents who communicate in the first languages of their clients. Some of the Floods4Less team members are multilingual, while others speak exclusively in their native tongue.